MRIZZ

Privacy Policy

At Mrizz, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our skincare application and services.

1. Information We Collect

We collect several types of information to provide you with a better experience:

  • Personal Information: When you create an account, we collect your name, email address, and age. We require users to be at least 18 years of age to use our service.
  • Usage Data: We collect information about how you interact with our app, including features you use and time spent on different sections.
  • Device Information: We collect information about your device, including device model, operating system, and unique device identifiers.
  • Camera Data: With your explicit permission, we collect facial images to analyze your skin condition and provide personalized recommendations. These images are processed with strict privacy protections as detailed in Section 4.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your account and provide you with customer support.
  • To perform skin analysis and provide personalized skincare recommendations.
  • To improve our app and develop new features based on user behavior and feedback.
  • To communicate with you about updates, promotions, and other information related to our Service.

We process your data only for the purposes described in this Privacy Policy and in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and other U.S. state privacy laws.

3. Information Sharing and Disclosure

We may share your information in the following limited circumstances:

  • With service providers who perform services on our behalf, such as hosting, data analysis, and customer service. These providers are contractually obligated to protect your information and can only use it for the specific services they provide to us.
  • If required by law or in response to valid requests by public authorities (such as a court or government agency).
  • In connection with a business transfer, such as a merger, acquisition, or asset sale.
  • With your explicit consent or at your direction.

We do not sell your personal information to third parties as defined under the CCPA and similar state laws. We do not share or disclose your facial images or analysis results with third parties for advertising purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • We use industry-standard encryption to protect sensitive information transmitted online.
  • Facial images are processed on-device when possible, and when transmitted to our servers, are encrypted in transit and at rest.
  • We use the images for analysis and then delete them.
  • We regularly review our information collection, storage, and processing practices to guard against unauthorized access.
  • We restrict access to personal information to employees, contractors, and agents who need to know that information to provide our services and who are subject to strict contractual confidentiality obligations.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights Under U.S. Law

Depending on your location within the United States, you may have certain rights regarding your personal information under laws such as the CCPA, CPRA, VCDPA, CPA, and CTDPA:

  • Right to Know: You can request information about the personal information we collect about you, including the categories of information, purposes for collection, and categories of third parties with whom we share it.
  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Correction: You can request that we correct inaccurate or incomplete information.
  • Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: You can opt out of the sale or sharing of your personal information, if applicable.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

6. Children's Privacy

Our Service is strictly not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
By using our Service, you represent that you are at least 18 years of age. We reserve the right to verify your age at any time and may terminate your account if we determine you are under 18 years of age.

7. Third-Party Services

Our app may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
We ensure that any international transfers of personal data are subject to appropriate safeguards as required by applicable law. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Facial images used for skin analysis are retainedonly as long as necessary for their analysis and are then permanently deleted from our systems. Analysis results derived from these images may be retained in an anonymized form for service improvement purposes.

10. Product Recommendations Disclaimer

Our Service may provide personalized skincare product recommendations based on your skin analysis and the information you provide. Please note the following:

  • These recommendations are for informational purposes only and do not constitute medical advice.
  • We do not guarantee that recommended products will work for your specific skin type or condition.
  • We are not responsible for any adverse reactions or undesired effects that may result from using recommended products.
  • Individual skin types may react differently to the same product, and we cannot predict how your skin will respond to any particular product.
  • We may receive anonymized, aggregated data about product efficacy from users, which helps us improve our recommendation algorithms.

We encourage you to consult with a dermatologist or healthcare professional before using any new skincare product, especially if you have sensitive skin, allergies, or pre-existing skin conditions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice, which may include an email notification to the email address associated with your account.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.